The live chat allows you to speak to a Klasha support agent to get the help you need with your merchant account. It is on every page of your dashboard for easy accessibility. The following steps will guide you in using the live chat:
- Click the chat icon
The support icon is located at the bottom right corner of every page, as shown below.
Provide your details
Enter your name, email address, what you need help with, and attachments (if any) in the fields provided in the chat window and click the “Send” button.
Your message is immediately submitted, and a support agent will reach out to you as soon as possible.
You can exit the chat window by clicking “Go Back” or the minimise button at the top right corner.