Funds from the virtual account balance are automatically moved to your settlement account every 1 am WAT.
However, if an Auto settlement to USD wallet is enabled, your pending settlement balance would be automatically converted to USD and credited to your USD wallet every 10 am, 1 pm, 4 pm, and 7 pm daily (WAT)
***The settlement log displays details - transaction ID, Source - virtual account, transaction type, currency, Amount, and Date. This report can be exported in .csv or xls
Payouts from the Settlement balance
Click on the Payout tab to view the details of all the payouts processed from your settlement balance.
To request a payout from your settlement balance, click “Request payout” at the top-right corner of your screen.
Steps to request a payout to wallet from settlement balance
Click on the “Request payout” at the top-right corner of your screen.
Select “To my wallet”
Enter the amount you want to transfer to your wallet. (Please note that this is the beneficiary wallet amount in the beneficiary wallet currency)
The rate we would use for the conversion and the amount to be debited would be displayed
If you are okay with the details, click on add funds
Voila! Your USD wallet has been funded.
Steps to request a payout to bank account from settlement balance
Click on the “Request payout” at the top-right corner of your screen.
Select “To bank account”
Enter the amount you want to send if it’s a Naira payout or Beneficiary county, Amount and Currency if it’s an International payout (The rate we would use for the conversion and the amount to be debited would be displayed)
If you are okay with the details, click on “Continue”
Enter the beneficiary’s details
Review the details of your transaction and proceed to send
Voila! Your USD wallet has been funded.