The Klasha mobile app is designed to give users more flexibility and runs with most of Google’s Android devices, as well as on Apple iOS. If your app keeps crashing, try the following recommendations:

  1. Log out and log back into the Klasha App.

  2. Restart your mobile device.

  3. Check that your Klasha mobile app is up to date (you can confirm this through the Apple App Store (iPhone/iPad) or Google Play store (Android/Tablet)).

  4. Check that your mobile device software is up to date (from your phone's settings).

After each recommendation, open the Klasha app to see if the crashing issue is resolved before trying subsequent steps. If the problem continues after following the recommendations above, contact our support team at apps@klasha.com or support@klasha.com.

Did this answer your question?